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18th Finance Tech Forum
“The New Face of Finances – Digitalisation in Focus”

14 April 2016, Sofia Hotel Balkan, Sofia, Bulgaria

Organizers: ICT Media & ISACA-Sofia Chapter

Under the Aegis of: Bulgarian National Bank, Financial Supervision Commission

With the Support of: The Association of Banks in Bulgaria, The Association of Bulgarian Insurance Companies, The Bulgarian Association of Supplementary Pension Security Companies


The digital transformation of financial institutions is a topic that is being actively discussed in the last 2-3 years. According to leading experts, over the next 20 years we will see how "analogue" banks will gradually become "digital" financial institutions.
The behavior and the customer expectations, that have been changed as a result of the modern digital technology, are among the leading factors for the digitalization of the financial business. Famous brands in the financial sector are already making significant efforts to make their services most convenient for the users who expect more personalized and relevant offers across all channels of interaction, including mobile devices and social networks, and with a high degree of reliability and security of the service. In addition, the modern technologies as Big Data, social engineering and mobile applications, together with the build of a culture in which digital technologies are part of the job of every employee, are crucial for a successful digital transformation.

The banks have long ago realized that digitalization in this business requires changes and ICT Media for the 18th  consecutive year will be the mediator for a competent dialogue between financial institutions and technological companies how this can happen more easily and efficiently.



Agenda highlights:

  • The digital transformation of finances - challenges and opportunities
  • Regulations and legal frameworks
  • Financial business: digitalization, technologies, processes
  • Facing the client: digitalization and innovation as new competitive advantages 
  • Security and compliance
  • Intracompany digital culture - theory and practice
  • IT factors for optimization and business efficiency

Target audience

The forum’s target audience are representatives of the banking and non-banking financial sectors: banks, insurance and pension insurance companies, regulatory authorities, payment operators, financial brokers, financial companies in the field of microcrediting, including online, consulting firms, leasing companies, associations and the government. In 2015, the attendees were C-level executives (CEO, COO, CFO, members of managing boards and of boards of directors), CIOs, heads of department, project managers, ICT and security experts, auditors, business analysts, consultants, experts in payment systems.



Technology Partner:




How the event was held last year