8.30 – 9.00 Registration
9.00 – 9.30 Opening Address
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Nina Stoyanova, Deputy Governor Banking Department, Bulgarian National Bank
Vladimir Savov, deputy-chairman of the FSC, managing Investment Activity Supervision Division
Nedyalka Yolovska, Managing Director, ICT Media
Delyan Boychev, Deputy Chairman of ISACA – Sofia Chapter
Lyoubomir Ovtcharov, CEO, Adastra Bulgaria
Iravan Hira, Managing Director, HPE Bulgaria
The digital transformation of finances - challenges and opportunities
Moderator: Nedyalka Yolovska, Managing Director, ICT Media
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9:30 – 09:50
Where Banks can use Smart Machines. Laszlo Papp, Partner and managing director, i-Tango Ltd., Gartner Bulgaria and Hungary
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09:50 – 10:20
Investigative Analytics: business activities, communications and risk events. Dominique Chabaut, Pre-Sales Manager Information Management & Governance, France, Russia, Central & Eastern Europe, Hewlett Packard Enterprise Software
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10:10 – 10:30
Adastra Card Analytics. Thomas Palloway, Practice Lead – Payments, Adastra Business Consulting /ABC/
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10:30 – 10:50
Personal data protection and the new European regulations. Tsanko Tsolov, Member Of The Board, Commission For Personal Data Protection
10.50 – 11.20 Coffee Break
Regulations and legal frameworks
Moderator: Irina Kazandjieva, PhD, Head of Division "International exchange and programs", ABB

Moderator
Irina Kazandjieva
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11:20 – 11:40
Towards instant and mobile payments. Etienne Goosse, Director General, European Payments Council
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11:40 – 12:00
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12:00 - 12:20
Upcoming EU Funds Transfer Regulation - focus on data quality in payments. Michael Formann, Head of SWIFT Austria GmbH
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12:20 - 12:40
Equipping the Bank Branch of the Future. Valeria Boyadzhieva, Head of Sales and Pre-sales Department, Intracom Bulgaria and Apostolos Kemos, Sales Director for South East Europe & Israel, Genesys.
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12:40 - 13:00
Schneider Electric Micro Data Center Solutions. Eduard Bodor, APC by Schneider Electric Data Center BDM Central Europe
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13:00 - 13:20
The new regulations in insurance. Orlin Penev, Chief Operating Officer and Executive Vice President of "Allianz Bulgaria Holding" JSC, Executive Director of "Allianz Bulgaria" Insurance Company
Financial business: digitalization, technologies, processes
Moderator: Leonid Dimov, IT Director, Investbank

Moderator
Leonid Dimov
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11:20 – 11:40
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11:40 - 12:00
Adastra Data Governance with IBM InfoSphere Information Governance Catalog. Larisa Vladinova, Data Governance Practice lead, Adastra Bulgaria and Georgi Ganev, Analytics Leader, IBM Bulgaria
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12:00 - 12:20
How to Master Customer Experience and Application Performance - The Raiffeisen success story. Elemér Veréb, Regional Manager of Dynatrace
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12:20 - 12:40
Intelligent platform for the financial industry by Huawei. Evgeni Karakanovsky, Director Enterprise Business, Huawei Technologies Bulgaria
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12:40 - 13:00
Behavior Based Customer Insight for Financial Institutions. Svilen Stanchev, Manager Business Development, IBS Bulgaria и Goran Angelov, CEO and Founder, IBS Bulgaria
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13:00 - 13:20
Payments in banks – it’s a business line or an operation? Adam Tencza, Central & Eastern Europe Division Manager (CEE Division Manager), SIBS International
13.20 – 14.10 Lunch
Security and compliance
Moderator: Dimitar Tsolov, CIO, EOS Matrix

Moderator
Dimitar Tsolov
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14:10 - 14:30
Cyber security challenges in the new era of digitalisation of business. Armin Dinar, Director in Risk Assurance Solutions, PwC
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14:30 - 14:50
Complete Imperva solution for security and compliance of Data center. Jakub Orkiszewski, Imperva Expert, Imperva
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14:50 - 15:10
Rapid Cognitive Analysis for the Financial Industry. Krum Daskalov, Director Data Management and Analytics, DWH, и Alexander Petrov, Project Manager, DWH, ScaleFocus
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15:10 - 15:30
Cybercrime - Trends and threats. Vasil Petkov, Expert at Cybercrime Department, General Directorate Combating Organized Crime, Ministry of Interior
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15:30 - 15:50
Protection against Web Attacks and Web-Fraud for On-line Services. Luuk Dries, CISSP, Senior Systems Engineer, F5 Networks
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15:50 - 16:10
Compliance with the regulations, or what does compliance mean for bank institutions and what is the role of IT in this process. Desislava Marinova, Head of Compliance department, DSK Bank
Facing the client: digitization and innovation as new competitive advantages
Moderator: Atanas Javashev, CIO, Armeec Insurance JSC

Moderator
Atanas Javashev
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14:10 - 14:30
Digital Transformation in Banking Starts With Consumer Needs. Emil Pilafov, COO, Postbank | Eurobank EFG Bulgaria
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14:30 - 14:50
Digital trends in the world of card payments. Filip Mutafis, Director Customer Solutions, Sirma BC
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14:50 - 15:10
Obtaining consumer loyalty by measuring customer care and overall satisfaction. Nikolay Todorov, Managing Partner, Accedia
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15:10 - 15:30
Single View and the Customer Experience in Insurance. Anaïs Loits, Senior CRM Consultant, RealDolmen
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15:30 - 15:50
The Roadmap of Bringing Customer Experience in the heart of Digital Transformation. Vaia Tziagka, Customer Intelligence Domain Expert, SAS Greece, Cyprus, Bulgaria
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15:50 - 16:10
Centralized monitoring of card transactions. Anna Angelova, Chief Expert "Cards Fraud Protection", BORICA-BANKSERVICE AD
16.10 – 16.40 Coffee Break
IT factors for optimization and business efficiency
Moderator: Nikolay Shekerov, CIO, DZI

Moderator
Nikolay Shekerov
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16:40 - 17:00
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17:00 - 17:20
Business continuity in cloud environment. Ivailo Nikolov, Head of Cloud and Mobile Development, Stone Computers
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17:20 - 17:40
Mobile application for the trade division of PAC Doverie. Kiril Georgiev, IT Director, PAC Doverie
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17:40 - 18:00
High Availability and Disaster Recovery of Digital Services. Vasil Panchev, CIO/Head of IT Department, Société Générale Expressbank and Orlin Stoyanov, Deputy-head of IT department, Societe Generale Expressbank
Intracompany digital culture - theory and practice
Мoderator: Alexander Stanev, Procurator and Chief Director of Business Development – Payment, Information and Software Services, BORICA-BANKSERVICE AD

Moderator
Alexander Stanev
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16:40 - 17:00
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17:00 - 17:20
Synergy, Innovation and Security: Telecommunications in the Financial Sector. Petya Grigorova, Manager Banks and Finance, VIVACOM
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17:20 - 18:00
Discussion: Digitalization and business
- Mariana Sadzhaklieva, Director of Operations Department, First Investment Bank
- Iliana Voynova, Head of Remote Sales Channels Department, Branch Network and Distribution Channels Directorate, CIBANK
- Neli Dukova, Manager "Motivation and people development", Easy Credit
- Chavdar Georgiev, Head of Global Business Services department, UniCredit Leasing